THE RESULT YOU'RE WORKING TOWARD
Done means it works.
Each response addresses the feedback and includes no invented facts or private information.
Practice project: One verified business location01 / GET READY
Before you start.
- Platform / editor
- Google Business Profile; HighLevel only for workflow exercises
- Access & plan
- Authorized Business Profile access for link and QR tasks. A real customer experience is required to post a review; these exercises do not publish test reviews.
- Starting point
- Complete the previous lesson or use an equivalent prepared demo project.
Keep a note of the exact account, project and version you use. Work with demo data and record the expected result before making changes. Never place passwords, verification codes or private customer records in your evidence.
02 / LEARN THE TOOL
Open the official walkthrough.
Use the publisher's instructions and available screenshots to locate the current controls. Then return here for the SETLY exercise and its result checks. These links open on the publisher's website.
Source credit belongs to the named publisher. These are external references, not SETLY recordings or a claim of affiliation. Screen names and plan availability can change.
03 / PUT IT INTO PRACTICE
Your task, step by step.
Use one labelled demo record or project so you can find your work again. Finish each action before continuing; if the screen differs, consult the matching official source rather than guessing.
- 01
Step 1
Choose fictional positive and critical feedback examples for practice. Extract the concern or useful detail from each.
- 02
Step 2
Write a brief response that acknowledges the feedback and addresses what can be verified. Avoid inventing a customer history.
- 03
Step 3
For a private issue, offer a suitable direct contact route rather than posting account, health, payment or other private details.
- 04
Step 4
Review the draft for accuracy and tone. Keep it as a draft until an authorized person approves publication.
04 / GET UNSTUCK
If something goes wrong.
Start with the likely cause
If you cannot verify a detail, omit it or state the limitation. Do not promise compensation or a completed investigation without authorization.
My screen is different from the guide
Check the product, editor, account role and selected project first. Open the credited official instructions for your version. Record the difference and pause any action whose effect you cannot verify.
The screen looks correct, but the result is missing
Inspect the saved record, published page or execution log that should prove the action. A preview, success message or draft is not always evidence that data was stored or a message was delivered. Retest with one unique demo value.
05 / PROVE THE RESULT
Check it before you call it done.
Each response addresses the feedback and includes no invented facts or private information.
Keep useful evidence
Record the test date, project/version, expected result, observed result and a non-sensitive screenshot or record reference. Mark anything you did not test as untested. Your checkmarks do not certify an untested result.
Download the editable verification checklist ↓Guide status: original written practice exercise with credited external references. SETLY screen recording and independent learner reproduction are not yet complete.